Privacy Policy and Data Practices
How we collect, use, and protect your personal information at velionthura.com
Introduction to Your Privacy Rights
This Privacy Policy explains how velionthura.com manages and protects any personal information you provide when using our website. We are committed to transparency and to handling your information responsibly, in line with Australian privacy laws. Your privacy and security are top priorities for our team.
By visiting and interacting with velionthura.com, you consent to the terms described in this Privacy Policy. This document is intended to help you understand the types of data we collect, how it is used, and the measures we take to safeguard it. If you have questions, please contact us directly for clarification.
What Data We Collect and Why
We collect personal and usage information to operate the website, enhance your experience, and meet legal obligations. Data is collected directly or automatically during your interaction with our services.
Information You Provide Directly
- • Contact details such as your name and email address
- • Responses submitted through our online forms
- • Feedback you share, including reviews or testimonials
- • Preferences or communication settings you choose
- • Any messages or inquiries sent to our support team
Information We Collect Automatically
- • IP address and device type you use to access our site
- • Website usage data including pages viewed
- • Browser type and operating system details
- • Referring website or traffic sources
- • Cookie information and preferences set by users
How Your Data Is Used
Your data is used to improve our services, respond to inquiries, ensure safe website operation, and personalize your experience. It helps us address your needs efficiently while staying compliant with regulations.
- • Processing and responding to your requests
- • Improving website features and user experience
- • Sending communications with your consent
- • Detecting and preventing fraud or misuse
- • Complying with applicable laws and regulations
- • Personalizing website content and recommendations
- • Analyzing traffic for public statistics and trends
Our Commitment: We uphold strict privacy controls to ensure your personal data remains confidential and secure. Our team applies industry best practices and reviews them regularly to maintain your trust and safety online.
How Data Is Shared
Your personal information is shared only as needed to deliver our services, comply with laws, or fulfill contractual obligations. We never sell your data to third parties for profit.
Trusted Service Providers
We may engage third-party vendors to assist with technical operations. These providers access data strictly to provide their contracted services and are required to follow privacy and security obligations.
Legal Disclosures and Duties
We may disclose data if required by law or to law enforcement authorities in line with legal requirements and procedures.
Anonymous Analytics and Statistics
Aggregated analytics data is used to inform service improvements and does not identify individual users.
Your Rights and Choices
You have important rights under privacy laws, including the ability to review, correct, or delete your data, limit processing, and object to certain uses. Please contact us to exercise your rights or for assistance.
- • Access your personal information held by us
- • Request correction of inaccurate personal details
- • Ask for deletion of your personal data
- • Obtain a copy of your data in a readable format
- • Object to processing certain types of data
- • Request restriction on how your data is processed
To exercise your data rights or for privacy questions, get in touch through our contact details at the end of this policy. We respond promptly to all requests and concerns.
How We Protect Your Information
Our team implements technical and organizational security measures to keep your information safe. We regularly evaluate our cybersecurity practices to adapt to evolving threats.
Technical Safeguards Used
- • Encryption of sensitive data transmissions
- • Secure website hosting environments and backups
- • Access controls for data systems and storage
- • Routine monitoring for security incidents
Organizational Safeguards Maintained
- • Employee training on privacy policies
- • Strict role-based data access management
- • Regular internal privacy audits and reviews
- • Written contracts with third-party providers
How Long We Retain Data
We keep your information only as long as needed for its intended purpose, to comply with laws, or to resolve disputes. Data is securely deleted or anonymized when no longer required.
- • Stored while your account remains active
- • Retained within relevant service period
- • Held for managing customer engagement
- • Kept for required tax and legal records
- • Only stored with your explicit consent
After retention periods expire, data is deleted securely or anonymized as appropriate.
International Data Transfers
Your data may be processed or stored in countries outside Australia. In such cases, we ensure appropriate safeguards and compliance with applicable data transfer laws.
- • Contractual protection via data processing agreements
- • Transfers only to providers with adequate safeguards
- • Compliance with Australian privacy standards
- • Security reviews before selecting overseas partners
Cookies and Tracking Tools
Cookies help us improve website usability, remember your preferences, and analyze traffic. You can manage cookie settings or disable non-essential cookies at any time using your browser.
Types of Cookies Used Here
- • Enable website features you request directly
- • Measure site performance and error rates
- • Remember choices and settings you select
- • Offer convenience and customized experiences
Adjust cookie settings anytime in your browser or via our policy tools.
Privacy Policy Changes
We may update this policy to reflect legal, operational, or service changes. Any adjustments will appear on this page, with the date clearly indicated for your reference.
- • Policy changes posted promptly to this page
- • Material changes announced via email if possible
- • Encouragement to review policy periodically
- • Clear date of latest update at the top
Continued use after updates means you accept the revised policy.
Contact Us About Privacy
For questions, concerns, or requests regarding your data, contact us using the methods below.
velionthura
34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61.8.8343.4538
Email: content@velionthura.com
Last updated: November 6, 2025
Effective from: November 6, 2025